Return, Refund, and Cancellation

1. Cancellation :

There is no option for a customer to cancel the order on their own once the payment is made, if you can get in touch with Customer Care (contact@furniturefeel.com) within 2 hours of placing the order, we can try to cancel it, provided the print shop has not already started the production. If the cancellation request happens after 2 hours of placing the order or if production has been started already, we cannot entertain any request.

There is a minimum cancellation fee of Rs.20 which is charged to cover the payment gateway charges. The remaining amount will be transferred after deducting this charge.

2. Return :

• When the shipment is delivered and if the customer receives a faulty product then he or she can raise the return request with Customer Care (contact@furniturefeel.com).
• Return or exchange only when there are any genuine manufacturing defects.
• Make a Parcel opening full video *seal pack to open*
• Without video no return no exchange.
• You have to inform us about any defects or issues within 24 hours of receipt of the parcel. After that, No return or exchange will be entertained. 
• Please don’t forget to mention your contact details and order number in your emails and your shipments. Items will have to be unused and returned in their original packaging within 7 days of delivery.
• In case of any size issues in the custom t-shirts, there will be no replacement or refund under any circumstances.
• The shoppers are requested to check the size guide before placing the order.
• The color of the custom t-shirt and custom mobile cover may slightly
• No return or exchange if we send products as per your given sizes. We will not be responsible if you had given us a wrong Sizes. So take the proper sizes in Inches/number.

Products purchased during special offers are not eligible for return/exchange.

3. Refund

The refund amount will be credited directly to the customer’s bank account within 5-7 working days.

Typically, delivered orders cannot currently be returned. Of course, this does not apply in cases of transport damages for which Furniturefeel.com or a third-party logistics provider can be held accountable. Please inspect all goods carefully on delivery and immediately inform our customer service (contact@furniturefeel.com) if you detect any damages or defects within 24 hours of receiving the order. We will replace the damaged item/s in cases of transport damages for which a third-party logistics provider or we can be held accountable. In other cases, our friendly customer service will help you handle warranty issues.

4. Customization

-> In case of any size issues in the custom t-shirts, there will be no replacement or refund under any circumstances. However, if the product is faulty or damaged from our end then the customer can proceed with the return request.

-> The shoppers are requested to check the size guide before placing the order.

-> The color of the custom t-shirt and custom mobile cover may slightly vary as per the customer’s screen resolution.

5. For cash on delivery orders, the refund amount will be settled into a particular bank account shared by the customer.

6. As we do not have a reverse pickup facility yet, you are requested to ship the product(s) back to us. Please pack the items securely to prevent any loss or damage during transit. In case of any defective product, the shipping charges will be bared by the company and if the wrong order is placed by the customer, then he/she have to bear the shipping cost.

You can reach us at   contact@furniturefeel.com  with all queries.